Octily Creative / Employee Experience
How do you connect every moment of the employee journey?
Shape the Journey, Not Just the Moments
Employee experience isn’t built in isolated moments. It’s shaped by how everything connects in between.
Unshaped journeys create gaps people feel every day. Intentional design makes work support people instead of slowing them down.
Fewer blockers. Clearer paths.
Where Communication, Experience, and Engagement Meet
Align the experience and communication lands. Engagement follows naturally. Pages and journeys connect, giving people clarity on where they are, what to do next, and how everything fits together.
This is where strategy turns into day-to-day reality.
That overlap is where you start building. Focusing on communication is often the strongest first move. It adds context before tools, explains change before it rolls out, and creates alignment early on. Build from here and everything that follows has a clearer direction.
Digital, physical, and everything in between.
Employee experience sits between what you say and how people experience it.
Communication sets expectations.
Engagement keeps the conversation moving.
Experience is where it all plays out in real life.
One Page or the Full Journey
Just start
You don’t need to design the full journey to start improving employee experience. It takes time and things change along the way.
Start with one page, one step, one moment that slows people down today. Remove the biggest friction first and help your team immediately. Each improvement shows impact, creates learning, and makes the next step easier to justify.
Over time, those changes connect into a seamless journey. Not all at once, but by moving forward and building on what works.
Small changes can reshape the whole experience.
Experience Lives Across Touchpoints
Touchpoints
Employee experience isn’t something you design in one place. You shape it across every touchpoint your people interact with.
The HR platform plays a role, but it’s only part of the picture. Emails, internal pages, tools, processes, campaigns, and everyday interactions all influence how work feels. Each one either supports the journey or creates friction.
Looking across touchpoints helps you see what’s actually happening. Where things connect. Where they break. Where small changes can remove frustration and make work easier. That’s where improving employee experience really starts.
A quick glance one day.
A reminder later.
A conversation that connects the dots.
One experience. Every moment. Everywhere.
Video
Cue the Experience
Photography
Capture the Message
Branding
Logo, Set, Match
Design
UX marks the spot
Content
The write one
Development
Clicks and Tricks
Shape Every Stage of the Employee Lifecycle With Employee Experience
Employee Life Cycle
Experience is shaped at every stage. Looking at the full journey helps you see where things flow and where friction creeps in.
Attract
Set expectations before day one
Clear career pages and first interactions create realistic previews.
Trust starts with honesty.
Welcome
Help people find their way faster
Clear structure and guidance reduce onboarding overwhelm.
First days set the tone.
Engage
Make everyday work feel easier
Frictionless experiences help people focus and get things done.
Flow replaces frustration.
Grow
Make progress visible
Clear learning paths and next steps show people where they're heading.
Direction creates momentum.
Recognise
Build appreciation into moments
Make recognition part of everyday experience, not just events.
What’s seen gets repeated.
Retain
Create consistency people trust
Reliable design across touchpoints builds long-term confidence.
Trust compounds over time.
Offboard
Close the journey with care
Thoughtful endings respect time invested and maintain connection.
Good endings create advocates.
Turning Ideas into Reality, Step by Step.
Get clear on goals, vision, and challenges to set the right direction.
Define a clear roadmap that aligns priorities and guides the work ahead.
Bring ideas to life through creativity, expertise, and close collaboration.
Refine every detail so it’s on brand, engaging, and ready to launch.
Keep things moving with ongoing support as needs evolve.