--- title: "Chatbot Studio for Cornerstone | Octily" source: https://octily.com/products/chatbot-studio/ description: "Create up to 10 branded chatbots that run inside Cornerstone, portal-wide or on selected pages. They answer questions, recommend learning and take people to the right page." --- ![Chatbot Studio icon representing employee support and guidance](https://octily.com/assets/oce-icon-chatbots-By3xCG7N.webp) # Chatbot Studio for Answers and Action Inside Your HR Platform A chatbot as unique as your organization. Easily create one or more branded chatbot experiences, built into Cornerstone, portal-wide or on selected pages. It answers questions, recommends learning, checks the employee's own training and takes them straight to the right page. With just a few clicks, you can fine-tune tone, content, behavior, and guardrails yourself without needing technical expertise. More than a chatbot, it becomes your HR assistant. [Request Demo](https://octily.com/get-in-touch/?topic=product-chatbot) Add to Wishlist Learning assistant What training do you recommend for me? Based on your role and recent activity, here are 3 picks for you: - Agile FundamentalsStart - AI for HR TeamsStart - Stakeholder CommunicationStart Guided Answers and next steps Multi-chatbot Different setups and personalities Results without clear answers or next steps ## Search is slowing your employees down Your HR platform already holds the information, from learning content and policies to processes and tasks. But for employees, finding the right piece is not always straightforward. People search, click through pages, give up, or reach out to HR, and the same questions come up again and again. It creates friction on both sides. Employees lose time trying to figure things out, while HR teams keep responding to the same questions. What’s missing is a simple way to connect people directly to the right answer and the next step. ### Where search loses relevance - Search results aren’t always relevant to the user - Information is spread across different pages and tools - Employees spend time clicking through too many results - Searches often need to be repeated - HR becomes the fallback for simple questions Answers and action instead of search results ## Give employees a faster way forward A chatbot connects employees to the information or next step they need without making them hunt for it. It understands the question, finds the right content, and helps people move on with less effort. Answers become clearer, actions become easier, and the experience feels more natural. Employees get what they need faster, while HR teams spend less time responding to the same questions. ### Built where your people work Runs inside Cornerstone, portal-wide or on selected pages, without switching tools. ### As unique as your organization Aligned with your brand, tone of voice, and naming so it feels like a natural part of your experience. ### Guides to action Not just answers. Directs employees to the right page, task, or next step. ### Role-aware by design Responses adapt to role, access, and context so employees only see what is relevant. ### You stay in control Set boundaries, define topics, and decide what the chatbot can and cannot answer. ### Built for everyday HR needs Handles routine questions and reduces pressure on HR teams. ### Improves with real usage See common questions and gaps, then refine knowledge and guardrails. Your data is never used to train AI models. ### Works across languages Support global teams with answers adapted to different languages and regions. Built for different moments ## One studio, many assistants you create yourself Different teams, platforms, and experiences need different kinds of support. Create up to 10 chatbots from one Studio, each with its own name, look, personality, knowledge and guardrails. The examples below are just inspiration. You decide who your assistants are, what they do, and where they show up. ![Learning assistant chatbot helping employees find training and certifications](https://octily.com/assets/octi-sanjeev-cta-C1rdmNXa.webp) Example name Learnie Example role Learning assistant Personality dials - Tone FormalCasual - Creativity LiteralImaginative - Energy CalmLively Fully configurable in Chatbot Studio Example setup ### A learning assistant like “Learnie” Connect learners to the right training, certifications, and learning paths without searching through catalogs. - Recommend training based on role - Surface certifications and deadlines - Link directly to learning paths - Support onboarding journeys Where it runs ## Inside Cornerstone, where your people already work Chatbot Studio runs inside Cornerstone today: portal-wide or on selected pages. We also build it for other platforms and websites. You manage every chatbot from one central Studio. ### Learning & Development Cornerstone, portal-wide Bring chatbot support directly into learning, onboarding, compliance, skills, and development experiences. Help people find learning, check their own training and get to the right page with less effort. ### Academies & Learning Portals Cornerstone, on selected pages Guide learners through certifications, training programs, learning paths, skills development, and knowledge resources without relying on search alone. ### Employee Experience Cornerstone, for every employee Help employees find policies, processes, HR resources, company information, and internal knowledge through a conversational experience that reduces navigation and repetitive questions. ### Other platforms and websites Built for your platform or website Need a chatbot outside Cornerstone, for example on an intranet, a website or a career site? We build it for you. Try it yourself ## Fine-tune your chatbots in seconds Switch between different assistant setups and adjust identity, personality, and behavior instantly. This simplified demo gives a first impression of how easily different chatbot experiences can be created and managed from one Studio. Chatbot Studio Assistant Octi New Duplicate Export Import Delete ### Chatbot Studio Demo Step 1 – Identity Name Role One-liner Shown as the welcome message in the live preview. Step 2 – Personality Tone Casual FormalCasual Creativity Balanced LiteralImaginative Energy Calm CalmLively Step 3About the company Step 4Knowledge Step 5Content preferences Step 6Guardrails Step 7Capabilities Step 8Conversation starters Step 9Languages Step 10Advanced settings Step 11Data & privacy Step 12Deployment Step 13Appearance & launcher experience Step 14User experience Preview only. Available in the full Studio. ### Live preview Updates instantly Octi HR helper Heyyy! What can I help you with? Think of me as your shortcut to the right answer. Suggested prompts Find training on project risk managementRecommend learning for my roleWhat am I currently enrolled in?Open the Learning CatalogHow do I download my transcript? Ask Octi a question… Demo only. Predefined variations show how tone, creativity and energy shift the response. See it in action ## What if finding what you need in Cornerstone was as simple as asking? This short demo shows Chatbot Studio in action: employees find learning, get answers, and navigate Cornerstone simply by asking – while you stay in control of knowledge, branding, and access, and your L&D team gains clear insights into usage and engagement. The video loads from YouTube in privacy-enhanced mode once you press play. [Privacy policy](https://octily.com/privacy-policy/) OPTIONAL ADD-ON ## The analytics behind the conversations Your chatbot is live. But are people using it? Are they clicking the courses it recommends? And is everything running as it should? With Analytics in Chatbot Studio, you can find out. A clear dashboard shows how your chatbots are being used, which courses get attention, and where there might be room for improvement. - ### Chatbot usage Follow activity over time, compare your chatbots, and see which Cornerstone pages generate the most interactions. - ### Course engagement See which courses your chatbots recommend, which ones people click, and the click-through rates. - ### Technical performance Monitor response times, errors, and guardrail triggers to identify issues that need attention. - ### Reporting & exports Export your analytics to share with stakeholders and help decide what to improve next. Anonymous Pseudonymous ![Chatbot Studio anonymous Analytics dashboard showing questions and interactions, response time, guardrails, errors, course engagement, and usage by chatbot and Cornerstone page; no individual-user or conversation statistics](https://octily.com/__l5e/assets-v1/88fbddfb-2d9a-4fcd-a1cc-597a07bbf7c4/chatbot-studio-analytics-anonymous.webp) YOUR DATA. YOUR CHOICE. ## Privacy that fits your organization Not every organization wants to collect the same data. That's why Chatbot Studio offers two analytics options. Choose the one that fits your organization's privacy requirements. ### Anonymous analytics Understand overall chatbot usage and performance without identifying individual users. - Questions and interactions over time - Courses shown, clicked, and click-through rates - Response times, errors, and guardrail triggers - Usage by chatbot and Cornerstone page ### Pseudonymous analytics Everything in anonymous analytics, plus additional insights into how people use your chatbots. Users are distinguished through pseudonymous identifiers rather than names. - Unique users - Returning users - Conversations - Average questions per user - Average questions per conversation No questions or answers are stored by Analytics. Analytics is switched off by default and only activated with your written approval. Like hiring your next colleague ## The perfect addition to your team Setting it up is just the start. Start with one assistant or create multiple setups for different experiences. Everything can be adjusted to match your way of working. You can refine how it speaks, what it knows, and how it responds until it feels natural for your employees and teams. Improve with real usage: see common questions and gaps, then refine knowledge and guardrails. Your data is never used to train AI models. ### Identity and tone Define how the chatbot communicates, aligned with your brand and internal style. ### Knowledge and content Connect policies, learning content, and platform data so responses are based on your organization. ### Content preferences Guide what your chatbot recommends by prioritizing specific content, resources or learning you want employees to discover. ### Capabilities Enable features like learning search, progress checks, or linking directly to actions and pages. ### Response behavior Control how responses are structured, how detailed they are, and which sources are used. ### Guardrails and boundaries Decide which topics are supported and where the chatbot should guide users elsewhere. ### Data & privacy controls Choose which employee information each chatbot can use, including profile and training data. ### Personalization Use role, access, and context to tailor answers to each employee. ### Targeted deployment Decide which employee groups can access each chatbot and where it appears within Cornerstone. ### Languages Support multiple languages and adapt responses based on user preferences and regions. ### Appearance & experience Customize the chat window, launcher and interaction experience to fit your brand and setup. ### Version history Version history keeps the last five publishes of every chatbot. ### Take the tour A “Take the tour” button walks employees through the chatbot. ### AI tag on every answer An AI tag marks every answer and opens a notice your team writes. ### Publishing rights Only the admins you name can publish. Get started ## How it works Your Chatbot Studio can start with one chatbot and expand over time as new needs emerge. We help define the setup, connect the right content, and make sure it works where guidance is needed. 1. 1 ### Define your setup Reach out with what you want the Chatbot Studio to support, simplify, or improve. We align on the use case, setup, content sources, and priorities. 2. 2 ### Set up and configure Configure the chatbot identity, tone, knowledge, guardrails, languages, and actions yourself, or let us help with the initial setup. Everything is prepared and tested before launch. 3. 3 ### Go live and evolve Launch the chatbot inside Cornerstone, portal-wide or on selected pages. Use real questions and insights to fine-tune answers, improve behavior, and expand over time. Pay for what you need ## Pricing that fits how you work Chatbot Studio starts as Plug & Play in size Medium: our proven assistant set up on your knowledge. Your branding and tone, or features beyond the Studio, are Customized or Custom, and the scope decides the size. Monthly Yearly Currency: Pricing that fits how you work | Feature | Small | Medium | Large | Extra Large | | --- | --- | --- | --- | --- | | Plug & PlayReady to deploy, our design and configuration | € 160/ month + € 1,920 setup fee | Chatbot Studio € 320/ month + € 3,840 setup fee | € 480/ month + € 5,760 setup fee | € 640/ month + € 7,680 setup fee | | CustomizedYour branding, layout, content and slight functional adjustments | € 240/ month + € 2,880 setup fee | € 480/ month + € 5,760 setup fee | € 720/ month + € 8,640 setup fee | € 960/ month + € 11,520 setup fee | | CustomBespoke build tailored to your requirements | € 320/ month + € 3,840 setup fee | € 640/ month + € 7,680 setup fee | € 960/ month + € 11,520 setup fee | € 1,280/ month + € 15,360 setup fee | | | Get in Touch | Get in Touch | Get in Touch | Get in Touch | ### Plug & Play Ready to deploy, our design and configuration - Small € 160/ month + € 1,920 setup fee - Medium Chatbot Studio € 320/ month + € 3,840 setup fee - Large € 480/ month + € 5,760 setup fee - Extra Large € 640/ month + € 7,680 setup fee Get in Touch ### Customized Your branding, layout, content and slight functional adjustments - Small € 240/ month + € 2,880 setup fee - Medium € 480/ month + € 5,760 setup fee - Large € 720/ month + € 8,640 setup fee - Extra Large € 960/ month + € 11,520 setup fee Get in Touch ### Custom Bespoke build tailored to your requirements - Small € 320/ month + € 3,840 setup fee - Medium € 640/ month + € 7,680 setup fee - Large € 960/ month + € 11,520 setup fee - Extra Large € 1,280/ month + € 15,360 setup fee Get in Touch AI usage is billed separately by actual use: € 0.02 per interaction (one message exchange, based on the recommended AI model and response length), invoiced monthly. Interaction packs are available on request. Questions that usually come up ## Frequently asked questions Does the chatbot work inside our HR platform? Which platforms does Chatbot Studio work with? Can assistants be used outside our HR platform? Can we choose where a chatbot appears in Cornerstone? Can different employee groups have different chatbots? Can we control what the chatbot answers? Can we limit what the chatbot should not answer? Can we control which content the chatbot recommends? Can we add our own company information, PDFs and URLs? Can we control what employee data a chatbot uses? Do we need developers to manage it? Can we create multiple chatbot setups? Can it support multiple languages? Can Chatbot Studio support learning and development? What kind of questions can it handle? How does the chatbot improve over time? Time to hire your HR assistant ## Make everyday work easier for your team You’ve seen how the chatbot supports your employees. Let’s explore how it could fit your organization and what the right setup looks like for you. [Request Demo](https://octily.com/get-in-touch/?topic=product-chatbot) [Get in Touch](https://octily.com/get-in-touch/?topic=product-chatbot) Add to Wishlist ![Octi character illustration inviting users to explore Chatbot Studio](https://octily.com/assets/oce-cta-mascot-DnBCSX5N.webp) ![Octily Content Editor (OCE)](https://octily.com/assets/octily-content-editor-DWKOFO7u.webp) Products ### Octily Content Editor (OCE) Build custom pages, manage content, and add features across onboarding, learning, and daily use. Designed for Cornerstone Workforce AI, Learn, LXP and Saba Cloud. Explore More ![Cornerstone MicroApps](https://octily.com/assets/microapps-mega-BNAJAJr0.webp) Products ### Cornerstone MicroApps Modular, API-powered applications that run natively inside Cornerstone OnDemand. Rich data, role-aware views, zero friction. Explore More ![Welcome Page](https://octily.com/assets/raiffeisenverband-custom-welcome-page-BASpYhbI.webp) Customization ### Welcome Page Design a custom welcome page that gives employees, managers, and new hires their own dedicated starting point. Bring together onboarding, tasks, learning, insights, and communication in one structured, branded environment that feels consistent and instantly recognizable. Explore More ![Chatbot Studio: The Digital Front Door to Your Workplace](https://ebnnmeydktscnefergjm.supabase.co/storage/v1/render/image/public/insights-images/covers%2Fchatbot-studio-digital-front-door-microapps.webp?width=1280&quality=70&resize=contain) Products ### Chatbot Studio: The Digital Front Door to Your Workplace Introducing Chatbot Studio, the intelligent layer that connects your digital workplace so employees can ask, find, learn, and act without hunting through systems. Explore More